Solution
Turn every call into actionable data
AI that transcribes, analyzes, and scores calls in real-time. Extract quality metrics, compliance data, and customer insights from every conversation at scale. Formerly our Voice Scan product: a voice analysis platform that scores every call for quality and compliance.
Speech to text with speaker identification
Calls scored against your criteria
Disclosures and script deviations for a person
Analysis and alerting
Real-Time Transcription
Accurate speech-to-text with speaker identification. Every word captured, every speaker separated, in real-time.
Sentiment & Emotion Detection
Detect customer frustration, agent empathy, and conversation dynamics. Know when calls go wrong before they escalate.
Automated Quality Scoring
Score calls against your criteria. Supervisors review flagged exceptions.
Compliance Monitoring
Automatically flag missing disclosures, script deviations, and regulatory violations. Catch issues in hours, not weeks.
Keep exploring
Related capabilities and proof
Next step
Pick the process slowing you down.
We map it, tell you what a production system would take, and whether we are the right firm to build it. If it is not a fit, we will tell you plainly.
We take on a limited number of engagements.
Analysis
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